CareerBoost Australia is committed to protecting the privacy of individuals who visit our site and use this service. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union and United Kingdom, and Australian privacy principles.
We collect information to provide and improve our career development services. The types of information we may collect include:
Information you provide directly to us: This includes information you give us when you register for an account, use our services, communicate with us, or participate in surveys. This may include your name, contact details (such as postal address, phone number), professional history, employment details, educational background, skills, qualifications, career goals, salary expectations, resume content, cover letter content, payment information, and any other information you choose to share related to your career development needs.
Information collected automatically: When you access or use our online platform, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other usage data. This information is collected through cookies and similar tracking technologies.
We use your personal information for the following purposes:
To provide and deliver our services: To provide you with the career coaching, resume writing, mock interviews, LinkedIn profile optimisation, networking skills workshops, salary negotiation strategies, and career transition support you have requested.
To process transactions: To process payments for the services you purchase.
To communicate with you: To send you service-related communications, updates, confirmations, invoices, technical notices, security alerts, and support and administrative messages.
To improve our services: To understand how our site and services are used, to diagnose technical issues, and to develop and improve the features and functionality of our online platform.
To personalise your experience: To tailor our services and communications to your specific needs and interests.
For marketing and promotional purposes: Where permitted by law or with your consent, we may use your information to send you information about our services, offers, and promotions. You can opt out of receiving marketing communications at any time.
To comply with legal obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
For security and fraud prevention: To protect the security and integrity of our site and services and to detect and prevent fraudulent or illegal activities.
If you are located in the European Union or United Kingdom, we process your personal data based on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of the contract for services with you or to take steps at your request before entering into such a contract.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include improving our services, marketing, and preventing fraud.
Consent: In certain cases, we may rely on your explicit consent to process your personal information for specific purposes, such as sending marketing communications. You have the right to withdraw your consent at any time.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, and customer support. These service providers are obligated to protect your information and only use it for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We implement reasonable technical and organisational measures designed to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:
The right to access: You have the right to request a copy of the personal information we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
The right to erasure ('right to be forgotten'): You have the right to request that we delete your personal information in certain circumstances.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
The right to object to processing: You have the right to object to our processing of your personal information in certain circumstances, including for direct marketing purposes.
The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.
The right to withdraw consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority responsible for data protection in your jurisdiction. In Australia, this is the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Your information may be stored and processed in countries other than your own. Where this occurs, we will take steps to ensure your information receives an adequate level of protection, including through appropriate contractual clauses or other lawful mechanisms.
We use cookies and similar tracking technologies to collect information about your browsing behaviour on our online platform. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our site may not function properly.
Our site may contain links to third-party websites or services that are not owned or controlled by CareerBoost Australia. This privacy policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party site you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at our physical address:
CareerBoost Australia
200 George Street
Level 10
Sydney, New South Wales, 2000
Australia